Sign In

Open https://portal.wapro.io and sign in with your email and password, or use Sign in with Microsoft when available. Remember me extends password-login sessions to 30 days; the normal portal session lasts 12 hours. After signing in, you return to your requested page or My Products.

Sign Up

Choose Sign Up, enter your email, a password of at least eight characters, and the password confirmation, then accept the terms. Successful registration normally signs you in automatically. If automatic sign-in fails, sign in manually. Follow the email-verification prompt when the portal requires a verified address for an action. Complete your personal details under My Profile.

Forgot Password

Choose Forgot password?, enter your email and follow the reset link sent to you. Set a new password, then sign in again. Use the user menu to Sign Out when you have finished on a shared device.

Finding Your Products

Open My Products (/home). An article is one physical product instance; it can have a serial number or be registered without one. Your dashboard shows products associated with your groups. Use the list and map views to find products, and open a card for its details. A product needs saved coordinates to appear on the map. Very large dashboards can load a limited selection; ask an administrator to use Admin → Articles if a product is missing.

Adding or Looking Up a Product

• Enter its serial number, or open /<serial> in the portal.
• On mobile, use Scan QR code and allow camera access. If the camera is unavailable, use manual serial entry.
• If the serial is missing, choose the manual product option and enter the product’s part number. This creates an article without a serial number.
• Check the assigned group. The portal attempts to assign your group automatically when you belong to exactly one. Otherwise, choose a group when prompted, or create one under My Profile → Groups.

If an existing article belongs to a group you cannot access, use Request Access when offered and explain why you need access. The group’s admin reviews the request.

Article Detail Page

The article has three tabs:

Use Schedule Installation to record an installation. For an installed product, use Schedule Activity → Maintenance / Inspection. Available actions depend on your access. Group admins can manage their group’s articles; global admins have additional management actions.

Installation

1. Open the article and choose Schedule Installation.
2. Set the location on the map and add before-work photos.
3. Complete the safety checklist to record the checks and equipment used.
4. Read any product-specific instructions and documents shown in the wizard.
5. On the completion step, add closing notes and after-work photos, then click Finish. Wait for the portal to return to the article.

The number of steps depends on the product’s configured instructions and documents. Saving an intermediate step creates or updates a draft; use Finish to complete the workflow and generate its PDF report. Reopening the same day’s workflow can resume or update the existing event.

Maintenance

Choose Schedule Activity → Maintenance. Review the saved location, add start photos, record the safety checklist, read the supplied instructions, and finish with notes and end photos. Complete the final step before treating the maintenance as reported. A saved draft does not resolve a maintenance reminder.

Inspection

Choose Schedule Activity → Inspection. This is a single-page form with the saved location, required inspection notes and optional photos. Click Submit and wait for uploads and report generation to finish.

Reports & Corrections

Completed workflows generate PDF reports. Find reports in the event history or article documents. Where your permissions allow, use an event’s edit action to correct its date, location or details and record an edit reason. Show History opens the change log. Editing a completed report does not send a second completion notification.

Maintenance Reminders

Maintenance becomes due according to the article’s maintenance interval, falling back to its product type’s interval or six months when neither has one. The scheduled check creates reminders once service is due, based on the last completed installation or maintenance. It does not provide a fixed 30-day advance warning.

Reading a due reminder snoozes its in-app reminder for seven days. Completed maintenance resolves it. Email reminders can repeat after seven days while still due, subject to your preferences and successful previous delivery.

Membership & Invitations

Groups represent the teams or organizations that own products. Open your groups from the sidebar or My Profile → Groups. A member can work with products they can access; a group admin also manages settings, invitations and join requests.

Accept an invitation using its email link. You may need to sign in or register first. For an article owned by another group, use its access-request flow when available; joining is subject to the group’s approval.

Creating a Group

Open My Profile → Groups → Create Group, enter a name (3–150 characters) and description (3–250 characters), then create it. Choose a unique name. The new group’s page opens for management.

Group Administration

Group admins use the group’s settings, members, invitations and join-request tabs to update contact details or logo, invite members, change permitted member roles, and accept or reject requests. Group administration is separate from the global Admin panel. Contact a global admin for platform-wide account management.

Browsing the Catalog

Open Product Catalog (/catalog). Search by product or part number and use the available group, type and technical filters. Scroll to load further results. Dimension filters follow the selected unit system; compare values using the units shown on screen.

Product Details & 3D Models

Open a product card to see its variant, technical data, materials, drawings and documents. Language and unit preferences affect the displayed specifications and default document filters. Adjust language, units or document type if a document appears to be missing. Documents without language/unit metadata remain visible.

Where a STEP model is available, open the 3D viewer to rotate, zoom and inspect it in fullscreen. The viewer requires browser WebGL support.

Viewing Notifications

The bell shows the unread count and recent notifications. Open View All or /notifications for the full list. Switch between all and unread notifications and use previous/next controls for older pages. Open a notification to mark it read and go to its related article or group; use its separate read/delete actions as needed. Reading or deleting a reminder does not record maintenance work.

Notifications cover completed installations, maintenance and inspections, maintenance due, and group join requests. Your access and preferences determine which you receive. Old article notifications disappear when you lose access. The list refreshes after changes and reconnects; use the retry action if loading fails.

Notification Preferences

Open My Profile → Notifications (/account#notifications). Enable or disable In-app and Email independently, then choose the event types for each channel. Click Save and check the success message. Inspection and group join-request notifications have separate switches.

An email unsubscribe disables optional email delivery. To resume it, enable the master Email switch and the desired event switches, then save. Password-reset and authentication emails are unaffected. There is no daily/weekly digest selector.

Uploading Files

Use the photo dropzones during field workflows or Documents → Article Attachments → Upload on an article. Select the appropriate file type and follow the formats and size limits displayed by that upload form. Wait for uploads to finish before moving on. File deletion depends on ownership and admin permissions.

Collecting, Downloading & Emailing

1. Check the boxes beside documents on product or article pages.
2. Open the floating basket near the bottom-right of the screen. Its selection remains while you navigate between pages.
3. Choose Download to create wapro-documents.zip, with at most 20 files per download. Split larger collections.
4. Or choose Email, enter the recipient and send document links. The basket clears after a successful send.

Private attachments require authorized access; a copied download link is not a permanent public share. Reopen the document from the portal if an old link fails.