Terms of Service

1. Purpose of the Portal

The Portal is intended to support the installation, documentation, maintenance and management of Wapro products, including but not limited to check valves, gate valves and related stormwater and wastewater equipment.

Key functions may include:

• registering Wapro products using QR/NFC codes or manual entry,
• creating and managing events such as installations, inspections and maintenance,
• storing and accessing related documentation (e.g. drawings, test reports, photos), and
• providing product and installation history to authorised users.

The exact functionality may evolve over time as we develop the Portal.

2. Accounts, roles and groups

2.1 User account

To use the Portal, you must create a user account or be invited by an existing user or group. You must provide accurate and up-to-date information and keep your login details confidential.

You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorised access to your account.

2.2 Groups and roles

User accounts can be linked to one or more groups (for example: installer, contractor, distributor, asset owner, consultant). Within each group, you may be assigned one or more roles that define what you can see and do in the Portal.

Examples of roles include (but are not limited to):

• installer / contractor,
• supervisor / project manager,
• distributor / partner,
• asset owner / operator,
• administrator.

The available roles and their permissions are defined by Wapro and/or the group that manages your access. You must only use the Portal within the scope of your role and authorisation.

2.3 Group responsibility

If you use the Portal on behalf of an group:

• you acknowledge that certain product and installation data may be shared with other users within that group, and
• the group is responsible for managing its users, roles and internal use of information obtained via the Portal.

Wapro is not responsible for how groups internally manage or interpret data from the Portal.

3. Use of the Portal

3.1 Acceptable use

You agree to use the Portal only for its intended professional purpose and in accordance with these Terms, applicable laws and industry standards.

You may not:

• provide false, misleading or incomplete information,
• upload content that is illegal, offensive, discriminatory or infringes third-party rights,
• attempt to gain unauthorised access to the Portal, other accounts or underlying systems,
• interfere with or disrupt the Portal or its infrastructure,
• use the Portal in a way that could damage Wapro's reputation or the security of our systems.

We reserve the right to suspend or terminate your access if we reasonably suspect misuse or violation of these Terms.

3.2 Accuracy of data

The quality and usefulness of the Portal depend on accurate data. When you register installations, inspections or maintenance events, you are responsible for:

• providing correct and relevant information to the best of your knowledge, and
• updating or correcting data if you become aware that it is inaccurate or incomplete.

4. Data in the Portal

4.1 Personal data

Our processing of personal data in connection with the Portal is described in our Privacy Policy. The Privacy Policy forms part of these Terms.

4.2 Product, installation and site data

When you use the Portal, you or your group may submit information about products, installations, sites and related activities, for example:

• product identifiers (serial numbers, article numbers, product types),
• installation, inspection and maintenance details,
• site information and locations,
• images, documents and notes.

This information is used to provide the Portal services, support our products and enable authorised parties to access relevant product and installation history.

4.3 Wapro's use of non-personal and aggregated data

Wapro may use data from the Portal to improve our products and services, perform internal statistics and analyses, and develop new offerings. Where possible, we use aggregated or anonymised data so that individuals cannot be identified.

To the extent that such data does not constitute personal data, you grant Wapro a non-exclusive, worldwide, royalty-free licence to use, store, analyse and create derived works from it for the purposes described in these Terms and our Privacy Policy. This licence continues even if your user account is closed, provided that data related to you as an identifiable individual is handled in accordance with applicable data protection law.

Nothing in these Terms limits your statutory rights under GDPR or other mandatory law.

5. Intellectual property

5.1 Wapro's rights

The Portal, including its design, software, structure, trademarks and content (excluding user-generated content), is owned by Wapro or our licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable right to access and use the Portal for its intended purpose, subject to these Terms.

You may not:

• copy, modify, reverse engineer or otherwise attempt to derive source code from the Portal, except where permitted by mandatory law,
• remove or alter any copyright, trademark or other proprietary notices,
• use Wapro's trademarks or logos without prior written permission.

5.2 Your content

By uploading or submitting content to the Portal (such as images, documents and notes), you confirm that:

• you have the necessary rights and permissions to upload and use that content, and
• the content does not infringe third-party rights or applicable law.

You remain responsible for your content. You grant Wapro a non-exclusive licence to use and display such content within the Portal and in accordance with these Terms and the Privacy Policy.

6. Availability, changes and support

6.1 Availability

We aim to provide a stable and secure service but cannot guarantee that the Portal will be available at all times or free from interruptions, errors or defects.

Planned maintenance and updates may require temporary downtime, which we strive to schedule and communicate in a reasonable manner.

6.2 Changes to the Portal

We may modify, add or remove features of the Portal at any time, for example to improve security, performance or user experience, or to adapt to new legal requirements.

Where a change materially affects how you use the Portal, we will seek to inform you in advance where reasonable.

6.3 Support

Basic support related to the Portal is provided by Wapro or our partners. Contact details for support are available in the Portal or on our website.

7. Third-party services

The Portal may integrate with or link to third-party services (for example, authentication providers, document storage or mapping services). Your use of such services may be subject to separate terms and privacy policies from those third parties.

Wapro is not responsible for the content, availability or practices of third-party services, and your use of them is at your own risk.

8. Limitation of liability

To the extent permitted by applicable law:

• the Portal is provided on an "as is" and "as available" basis, and
• Wapro disclaims all express or implied warranties regarding the Portal, including warranties of fitness for a particular purpose, non-infringement and availability.

Wapro is not liable for:

• indirect, incidental, special or consequential damages,
• loss of profit, loss of data, loss of goodwill or business interruption,
• damages resulting from your use or inability to use the Portal,
• decisions or actions taken based on information obtained via the Portal.

Wapro's total aggregate liability in connection with the Portal, regardless of the cause and legal basis, is limited to the amount (if any) paid by your group for access to the Portal during the twelve (12) months preceding the event giving rise to the claim, or, if no such payment has been made, to a maximum of 10,000 SEK.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law, such as liability for intent or gross negligence.

9. Term and termination

These Terms apply for as long as you have a user account or otherwise use the Portal.

We may, with reasonable notice, terminate or suspend your access to the Portal if:

• you materially breach these Terms or applicable law,
• your group requests termination or removes your access,
• the Portal is discontinued or substantially changed.

You may request that your account be closed at any time by contacting us or using available functions in the Portal.

Termination of your account does not affect:

• Wapro's right to process personal data in accordance with the Privacy Policy and applicable law, or
• Wapro's right to use non-personal, aggregated or anonymised data as described in section 4.3.

10. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the Portal, legal requirements or our business.

When we make significant changes, we will notify you via the Portal or by email and provide the updated Terms. Your continued use of the Portal after the changes have entered into force constitutes acceptance of the updated Terms.

If you do not accept the updated Terms, you must stop using the Portal and request closure of your account.

11. Governing law and disputes

These Terms are governed by and interpreted in accordance with the laws of Sweden, without regard to its conflict of laws principles.

Any dispute, controversy or claim arising out of or in connection with these Terms or the Portal shall primarily be resolved through good-faith negotiations between you (or your group) and Wapro.

If a dispute cannot be resolved amicably, it shall be finally settled by the Swedish courts, unless otherwise required by mandatory law.

12. Contact

If you have questions about these Terms or the Portal, you can contact us at:

Wapro AB

Munkahusvägen 103

374 31 Karlshamn

Email: albin.engqvist@wapro.se

Phone: +46 70 270 00 34